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Flights

Please add here all flight segments from your original booking confirmation

Booking code *

Flights

Flight number *

Departure airport *

Departure date & time *

Hours *

Minutes *

Arrival airport *

Arrival date & time *

Hours *

Minutes *

+ Add another flight - Remove flight

Have you added all flights from the booking? *

Passengers

Please add here all passengers as they appear on the booking confirmation

Passenger names

Prefix

First Name *

Last Name *

+ Add another passenger - Remove passenger

Booking confirmation

Please upload the original booking confirmation

Upload file *

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Max File size 12MB

Disruption

About your flight disruption

When were you informed of the disruption to your flight? *

What was the reason for the flight disruption? *

Please provide more information on the reason for disruption *

Have you requested a refund of your original flight from the airline? *

Following your disruption, did you arrive at your destination in the end? *

When did you arrive at your final destination? *

Hours *

Minutes *

Did the airline provide you with any assistance ? *

What assistance did the airline provide you with? *Alternative flightsHotel StayFood and drink voucherCommunication methodLocal transfer

Expenses

Did you have any expenses as a result of the disruption? *

Expenses

Currency on receipt *

Amount *

Expense type *

Upload receipt *

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Max File size 12MB

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More information

Have you contacted the airline about this before? *

Please upload any contact you have had with the airline *

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Max File size 12MB

Have you received any cash/voucher from the airline? *

Currency *

Amount *

Please provide further information about your case, it will help process your claim.0 / 500

Upload here any additional files related to your claim

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Max File size 12MB

Contact details

Who should we contact about this claim?

Prefix

First Name *

Last Name *

Email Address *

Your phone number *

Street Address *

City *

Post Code / ZIP *

Country *

I confirm that the case is not assigned to any other claim management body, or pending court order.

Yes, I agree with the terms and conditions.

By checking this box, you confirm that you have permission from all passengers to send the claim on their behalf.

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